Total Wireless Reviews

Totalwireless.com offers a variety of prepaid phone plans. The 5 GB Plan costs $30 per line per month and includes unlimited talk & text, 5 GB of high-speed data, and hotspot enabled to 5 GB. The 15 GB Plan is priced at $40 per line per month and offers unlimited talk & text, 15 GB of high-speed data, and hotspot enabled to 15 GB. The Unlimited Plan is available for $50 per month and includes unlimited talk, text & data. All plans include international talk & text to Canada and Mexico. The prices mentioned are subject to change and it's recommended to check the official website for the most accurate information.

Totalwireless.com offers several payment methods. Customers can refill with a credit card directly from their device. The service is prepaid, meaning there's no commitment or credit check - customers simply pay as they go every month. For existing customers, self-service options are available, including the ability to text 611611 to check balance, get refills, and more. Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information.

Totalwireless.com offers a variety of products and services. The site provides cell phone plans that are especially popular for families. These plans are known for their affordability and great coverage, as they operate on the Verizon network. However, the individual plans have limited full-speed data and are subject to data deprioritization. The site offers three options for individual plans, each with unlimited talk and text, plus a certain amount of data. For example, one plan offers 1 GB of data for just $25 a month. Despite the limitations, these plans are reasonably priced compared to major carriers like Verizon and AT&T. Totalwireless.com also offers services like account login and support, including FAQs, balance/service end date checks, coverage maps, order tracking, ticket status, service transfer, and data settings updates.

Yes, products can be exchanged on TotalWireless.com. The returns policy lasts for 30 days. If 30 days have gone by since the purchase, a refund or exchange cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. Please note that this information is subject to change and it's always best to check the most current return policy on the Total Wireless website.

To return a product to TotalWireless.com, a receipt or proof of purchase is required. Once the return is received and inspected, an email notification will be sent regarding the receipt of the returned item. The approval or rejection of the refund will also be communicated. For further assistance, it's recommended to reach out to Total by Verizon's customer service via mail, chat, or call at 1-866-663-3633.

TotalWireless has a returns policy that lasts 30 days. If 30 days have gone by since your purchase, they can't offer a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that it was received. However, when you cancel your service plan, you won’t be able to receive a refund. Total Wireless also reserves the right to cancel, modify, or suspend your service at any time without notice to you. Refunds are typically processed within 24 to 48 hours from the time your request is approved. However, in certain cases, the refund process may take up to 7 working days, depending on factors such as your financial institution's processing times.